Spotlighting on the Code of Conduct - Announcing a new series of learning for ACFID’s members

Clare Petre

08 Mar, 2018

As Chair of ACFID’s Code of Conduct Committee, I am very pleased to let you know about a new series of learning and sharing on ACFID’s Code of Conduct. It is an initiative of ‘spotlighting’ sections of the Code, diving deeper into the Code content and sharing useful stories, learning and resources. It will centre on the nine Quality Principles (‘QP’) which forms the spine of the Code. 

This new exciting initiative is designed to help Code-signatories more from general Code-awareness to good Code-recognition. We want to help you use the principles and commitments of the revised Code of Conduct to proactively shape and inform your work.

The ACFID Code of Conduct is the voluntary, self-regulatory Code of good practice for the Australian not-for-profit humanitarian and development sector. Compliance is a rigorous and ongoing task and achieving compliance is not easy, nor should it be. Members’ Code signatory status is a mark of trust, and a testament to their commitment to accountable and effective development practice.

As part of the series, we will focus on one QP a time over a short period of time, take a break and then explore another. We are hoping to cover all of the nine quality principles by the end of 2019.

We kick off this series with People and Culture (QP9), which is all about recognising that staff and volunteers are key to our organisations and that they are supported to do their job effectively and are treated fairly and equitably. This should present a number of opportunities for us all to better understand how we can protect the safety, security and well-being of staff and volunteers and nurture a great workplace environment.

For the remainder of this year our plan is to spotlight;

QP 3 - Sustainable Change in May - June

QP 6 - Communication in August - September

QP 1 - Rights, Protection & Inclusion in November - December

As we schedule our spotlights, we will make sure they are relevant, topical and of importance to the sector and help to strengthen compliance as we progress through assessments under the new Code of Conduct. We will keep you updated on where we will shine our spotlight next.

Since the Code of Conduct was revised and rolled out last year, we have been focusing on the changes from the old Code to the new. We have been sharing the benefits of the new Code and helping members to better understand what reporting requirements will be asked of them in the future. The new Code is certainly more succinct and accessible, easier to understand and share. Alongside this easier to digest format and new resources, we hope you – our members –  can become the champions of the Code with donors, partners and stakeholders. As part of the Spotlight series, we want to share the great work our members are doing in each QP and share the best practice across the sector which we see every day as the peak-body.

We will be highlighting members who have stretched themselves above and beyond and who have taken innovative approaches to achieving amazing outcomes. We are making a concerted effort to profile the work of some of our smaller-sized members, who may not have access to large resources but still punch well above their weight.

How can you get involved?

The Code Secretariat are keen to hear from you if you wish to share a story, a video, a tool or approach that shows good practice. We will be using our Code compliance assessment system to identify members who are excelling, however we are always keen to hear from any of our members who wish to contribute. Email [email protected] to get involved!

We will be communicating via social media, our blog and monthly member bulletin. Stay tuned for the kick-off of Spotlight on the Code – QP 9 in the coming weeks!

  • Clare Petre
    Clare Petre

    Clare was most recently the Energy & Water Ombudsman NSW for over 16 years. Prior to that she was a Senior Assistant Commonwealth Ombudsman. This work has given her in depth experience in complaint handling, identification of systemic issues, application of codes and standards. She was Chair of the Australian and New Zealand Ombudsman Association for several years. Clare has extensive experience in the community sector, with government, and the media. She has worked with community legal centres - Redfern Legal Centre, the Intellectual Disability Rights Service, and the Public Interest Advocacy Centre. She has also worked as a reporter with ABC TV’s 4 Corners and The Investigators, and in the health system. Clare has served on a range of NSW and Commonwealth government advisory bodies, and on the boards of community groups, including ACOSS and Performance Space. Clare is currently a Board member of Energy Consumers Australia and City West Housing. She chairs the consumer advisory panels for the Australian Securities & Investment Commission and the Credit and Investments Ombudsman. She is Deputy Chair of the Asylum Seekers Centre. Clare has a Bachelor of Social Studies, Diploma of Criminology, M.Sc Social Administration.

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