Job location: Aden based, with frequent travel to the field (> 50%)
Starting date: As soon as possible
Vacancy closing date: 30 September 2023
Duration position: 3 years for international hire and 1 year for national. Both are eligible for contract extensions based on positive reviews.
Working hours/week: Fulltime (40 hours)
We are here to support communities hit by crises, restoring dignity and promoting choice.
ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.
ZOA is looking for a
Programme Manager South Yemen
Our work in Yemen
ZOA started its work in Yemen in May 2012 as an emergency response. Currently, the main focus of the programme is to support conflict-affected communities in WASH and Food Security and Livelihood,. The program areas are both in northern and southern Yemen and include the following governorates: Sana’a, Hajjah, Al Mahwit, Aden, Lahj and Al Dhale’e. Working alongside national partners and strengthening their capacity is an essential part of our programming. The programme in southern Yemen is led by the PGM from the office in Aden.
The Programme Manager is responsible for the realisation of project and programme goals in southern Yemen, in accordance with applicable internal and external preconditions and standards.
Your main tasks and responsibilities
Overall leadership and integral management responsibility of the ZOA organisation in southern Yemen.
Leadership and management
• Responsible for all ZOA activities within South Yemen.
• Leadership of the ZOA team in South Yemen.
• Mentoring and coaching off all staff based in southern Yemen.
• Handling and management of (potential) conflicts and ensuring the programme area has a safe working space for all staff. Ensuring effective working relations of staff at programme area level.
• Ensure follow-up on identified potential conflict triggers and manage cases accordingly on a case-by-case basis in collaboration with the Country Director.
• Support the development of staff by organizing regular training sessions, on-the-job-training and coaching ensure they are not only sufficiently trained to perform their duties, but also to ensure further capacity strengthening.
• Participate in country wide programme and knowledge development.
• Active and contributing member of country management team.
• Implementing and strategic partnership engagement at programme level.
• Gender and conflict sensitive approach to team management and project activities under her/his responsibility.
• Annual planning for the programme area, with the corresponding annual programme area budget, as an input to the Country Strategy and Annual Plan (CSAP).
• Planning, timely implementation, and monitoring of project activities that were approved by donors with the corresponding project budget planning.
• Project Cycle management, including needs assessments, formulation of concept notes and proposals and budget.
• Reporting – monthly and quarterly activity and financial reporting, including realization of activities versus budget utilisation; (Providing input to) narrative and financial donor reporting.
• Annual review of progress towards programme objectives and outcomes.
• Initiating and maintaining effective working relations with relevant stakeholders at programme area level.
• Budget owner for projects implemented in programme area.
• Approval of expenditures and related cost allocations, on the basis of approved project and programme organisation budgets.
• Human Resource Management (at individual- and team level) for programme staff supported by the country office as required.
• Supervision and periodical evaluation of the performance of the members of the Programme Team.
• Implementation and monitoring of financial, personnel and security policies and procedures.
• Implementation and oversight of efficient logistical procedures in the programme area as per the ZOA Yemen standards.
• In collaboration with the Manager of Programme Quality, MPQ, prepare and process the allocation of indirect costs to project budgets.
• Ensure appropriate IT management at programme level with support of the CO IT officer as needed.
• Support the Programs teams in correct and efficient procurement planning and ensure regular monitoring of procurement plans. Actively liaise with Programs teams and the logistics teams at both the programme area level and the country office in case adjustments of the procurement plans are required.
• Ensure that procurement steps are correctly followed and documents are correctly collected, analysed and archived by the responsible procurement officers according to both the Global Procurement Guidelines and Yemen Procurement Annex.
• Liaise, coordinate and agree on higher value procurement with the CO.
• Actively work to prevent and detect fraud across the programme area.
• Ensure Principal Agreements (PAs) and Sub agreements (SAs) are obtained timely and appropriately.
• Maintain high level contacts and communication with government officials to ensure smooth and unbiased liaison processes in close cooperation with the Liaison Officer.
• Support the Liaison staff in timely securing agreements and reporting appropriately on those agreements.
• Ensure adherence to the humanitarian principles and humanitarian law and carefully consider data protection, donor sensitivities etc on documentation to be shared
• Ensures the design and maintenance of an effective security management system at program level, in compliance with ZOA’s over-all security policy and procedures, the Yemen Local Security Plan and the monitoring of compliance to that system by staff and other relevant persons for whom the PGM holds security responsibility.
• Collaborates closely on security issues with the Country Director and the Security Officer.
• Ensure appropriate reporting of security incidents.
• The candidate is expected to fully support the vision, mission and values of ZOA.
• Bachelor or Master degree in a humanitarian, development or other relevant field.
• Three to five years field experience with INGOs in volatile settings
• Management experience.
• Familiar with Project Cycle Management.
• Excellent spoken and written command of Arabic and English.
• Excellent leadership, advocacy and interpersonal skills with expertise in program and staff development capacity building.
• Command of operations.
• Organisational sensitivity.
• Writing skills.
• Effecting delegation.
• Planning and organising.
• Participative leadership.
• Provides regular feedback, acknowledges success and the need for improvement.
• Coaches, challenges and provides opportunities for growth.
• Flexibility and adaptability.
• Interpersonal and cross cultural sensitivity.
• Able to work under pressures and meet deadlines.
• Able to work in a sometimes fluid and insecure environment.
• Up to 2/3 of time required for travel.
• Based in a programme area field office.
• This is a non-accompanying family duty station.
Do you need more information?
For more information about ZOA, please visit www.zoa-international.com. Would you like to know what’s like to work for ZOA? Visit our Career Page and read the stories of possible future colleagues!
If you have questions about this vacancy, don’t hesitate to contact Nienke Maris, HR Business Partner, email [email protected].
Interested and ready to apply?
ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities and cultural backgrounds, and candidates with disabilities are welcome to apply.
If you are interested in this position, please apply directly via our website or apply via the button below:
Programme Manager | ZOA | CVSelection (cvselectie.net)
CVs of no more than 5 pages in length are appreciated.
Notes on proceedings
Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.
Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire, the ‘Statement of Conduct’, which will be sent to past employers regarding misconduct (such as sexual exploitation, abuse or harassment).