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Business Services Coordinator – Asia

The Fred Hollows Foundation |
ACFID Member: 1
Location: NSW | Remote / Work From Home
Sub location(s): Sydney
  • Full time, Permanent Role based in Sydney.
  • Flexible work from home arrangements available, no mandated days in the office!
  • Do you want to do work that really matters? Help us end avoidable blindness.



The Foundation is an international development organisation working to prevent blindness and restore sight.  We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. Over 30 years The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as in Australia. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health.


The Foundation is also proud to announce that we were awarded the Employer of Choice Award (Public Sector and NFP) at the 2022 Australian HR Awards.



The Business Services Coordinator provides support in the delivery and monitoring of core services including but not limited to facility management, travel, insurance, office leases, volunteer coordination, and contracts registration for country teams in Asia.



You will have outstanding organisational skills, and a demonstrated ability to meet diverse and conflicting deadlines in high volume work environment. Additionally, you will have strong professional personal presentation, with an attitude of service and support. You will also have a good attitude towards teamwork and works productively and respectfully in a team. Furthermore, you will have excellent interpersonal, oral and written. You will also have communication skills and good attention to details. Finally, you will have intermediate level skill in the Microsoft Office suite in particular Excel and excellent analytical and problem-solving skills.



  • The position is the first point of contact between Business Services and the country teams and provides guidance on the Business Services policies and processes.
  • Provide support in the delivery and monitoring of core services including but not limited to procurement, travel, insurance, office leases, volunteer coordination, contractor onboarding and contracts registration for country teams in Asia.
  • Ensure that health and safety guidelines and disability compliance guidelines are implemented and adhered to in country offices.
  • Monitor lease and insurance renewals and provide guidance in consultation with the Global Business Services manager on the renewal process.
  • Ensure Business Services documentation, guides, and procedures on Frednet are up to date.
  • Provide support and undertake tasks as directed by the Global Business Services Manager such as supporting with the renewal of the Master insurance program and maintaining procurement systems.



  • Experience in providing administrative and support services across a range of business functions.
  • Experience working in office environment.
  • Experience working with the Microsoft office suite including Outlook calendar management.
  • Experience working as part of a team.
  • Purchasing and general accounts
  • Demonstrated organisational skills and capacity to manage a multiplicity of tasks, set priorities and achieve tight deadlines.
  • Interest in working in the international development or NFP sector.


How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you. Including:

  • Generous salary packaging – we provide access to not-for-profit salary packaging options, which will increase your take home pay, we also offer 17.5% annual leave loading.
  • Flexible work environment – we focus on output, not hours and enable you to prioritise your health and wellbeing.
  • Generous leave allowances – we offer Paid parental leave; 5 days bonus leave every year; an annual Foundation-wide “Me Day”, birthday leave; and time off for culturally significant/ceremonial leave.
  • Ongoing commitment to your continuous learning and career development – through tailored leadership and professional development programs, access to LinkedIn Learning and focused development conversations.

To find out more about our benefits click here



Please apply directly via the “Apply” Button, please include a CV and Cover Letter. Should you have any questions regarding the opportunity please reach out to our Talent Acquisition Team at [email protected]  for a confidential conversation. Kindly note that CVs will not be considered through this email address.


Applications Close: Sunday 21st of April 2024


Aboriginal and Torres Strait Islander people are encouraged to apply for this position.
The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work.  Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

Please note: We will not be accepting CV’s via agencies for this role.

Closing Date: Apr 21, 2024