A woman in a brightly coloured scarf peers through coffee bean bushes on either side of her.

Annual Report 2022-23

Reporting on ACFID’s activities to ensure transparency and accountability


ACFID is the peak body for Australian NGOs involved in international development and humanitarian action.


ACFID works and engages with a range of strategic partners in addition to our members.


ACFID is governed by its Board, ACFID Council, and various expert and governance committees.


A line of ladies in colourful outfits cheer and dance joyously.

Conference 2023

disruptive dynamics, inspired ideas

18-19 October 2023

Meet our Members

The ACFID membership is comprised of Australian NGOs that actively work in the international aid and development sector.

Become a member

Joining ACFID means joining an experienced and powerful mix of like-minded organisations committed to good international development practice.

Membership types & fees

ACFID has two types of organisational membership: Full Membership and Affiliate Membership.

State of the Sector

The State of the Sector Report provides a comprehensive and robust analysis of the state of the Australian aid and development sector.

NGO Aid Map

ACFID’s NGO Aid Map allows the Australian public and stakeholders to explore the work of ACFID Members around the world.

Development Practice Committee

The DPC is an expert advisory group of development practitioners leading good practice within the sector.

Our Focus

Four men paint a colourful mural

Federal Budget 23-24 Analysis

Facts and figures on how aid is presented in this year’s annual budget

Strategic Plan

ACFID prioritises a robust response to climate change and pressure on civil society in developing countries, as well as other key priorities.

Emergency Aid

ACFID Members provide vital life-saving assistance in the immediate aftermath of an emergency.

Climate Change

Action on climate change is one of ACFID’s highest priorities, as it is an existential threat to humanity and our development.

Civil Society

Civil societies are a cornerstone of regional stability and ensure that the voices of the marginalised are heard.

Supporting NGOS

Supporting NGOs as Valuable Partners.

Inclusive & locally led development

Walking the talk on inclusive development.

Humanitarian Action

Taking humanitarian action for those in greatest need.

Elevating Development

Elevating Development to the Heart of Australia’s International Engagement.


Improving standards, practice and culture to prevent and respond to sexual exploitation, abuse and harassment.

Code of Conduct

A small girl stands in front of a multi-coloured finger paint artwork, with a blue paint covered hand

2022-23 ACFID Code of Conduct Review

The ACFID Code of Conduct is periodically reviewed to ensure it continues to reflect good practice and the needs of ACFID and its members.

Code of Conduct

The Code is a voluntary, self-regulatory industry code of good practice.

About the Code

Find out more about the Code of Conduct and how it operates.

Good Practice Toolkit

Overview and practical resources, and examples to support the implementation of the Code.

Spotlight on the Code

Provides a thematic ‘deep dive’ into each of the nine Quality Principles in the Code


This section outlines the responsibility to be taken by each Member to ensure compliance with the Code.

Complaints Handling

How to make a complaint and information on the Code’s independent mechanism to address concerns relating to an ACFID Members’ conduct.

Other Standards

Mapping the Code with other professional standards and principles in the humanitarian and aid sector in Australia and internationally

Home 5 JOBS 5 Fundraising Specialist

Fundraising Specialist

ChildFund Australia |
ACFID Member: 1
Location: Hybrid | NSW
Sub location(s): Surry Hills, Sydney

ChildFund Australia is an independent international development organisation working to reduce poverty for children in developing communities. Our mission is to partner to create communities and systems change, which enables vulnerable children and young people, in all their diversity, to assert and realise their rights.


About the role

Regular Giving is the cornerstone of ChildFund Australia’s overall Fundraising strategy, and continuing to maintain and grow income received through Regular Giving channels is essential for funding our many international development projects. The Fundraising Specialist, as part of the Regular Giving Team, will help maintain and grow income received through face-to face (F2F) and Telemarketing programs; among other things, they will be responsible for acquisition activities including upgrades, conversions, and reactivations.

We’re always looking for ambitious & talented people looking to further their careers in Fundraising & in the International Development sector, so we strongly encourage all to apply, even if you feel you don’t meet all of the requirements right now!

Are you:

  • An excellent communicator with great interpersonal skills and an ability to develop strong relationships?
  • Highly organised and self-motivated, with the ability to handle multiple tasks and deadlines?
  • A critical thinker who seeks opportunities to streamline processes and improve performance?
  • Someone with the analytic skills necessary to effectively draw meaningful conclusions from results and data trends?
  • A confident and inspiring trainer with great presentation skills?

If so, you sound like someone ready to work alongside like-minded individuals to create lasting change for children and young people!

Key Duties

  • Build and maintain effective working relationships to ensure program needs are met and Key Performance Indicators are achieved
  • Provide content for telemarketing scripts and deliver training to ensure agencies are adequately resourced, trained, and inspired
  • Conduct quality checks, including mystery shopping and call listening, to ensure agencies are maintaining a high standard of work
  • Lead and develop supply chain audits to ensure best possible fundraising practice in line with government and regulatory bodies such as the PFRA, FIA, and Fair Work Ombudsman
  • Maintain a robust complaints procedure to ensure the organisations brand and identity is well represented
  • Ensure invoicing is accurate, in accordance with program activity, and tracking against targets and budgets
  • Analyse data to ensure data integrity, accurate reporting, and to identify opportunities to improve overall performance of programs
  • Attend events and user groups to keep abreast of industry trends and to develop and diversify channels beyond existing program
  • Manage and develop acquisition, conversion, upgrade, and reactivation programs across telemarketing and face-to-face fundraising
  • Promote and integrate gender equality, disability, and social inclusion into day-to-day work.
  • Remain alert and responsive to any child safeguarding or sexual exploitation, abuse, or harassment (SEAH) risks, acquire relevant knowledge and skills to promote strong safeguarding practices, understand the child safeguarding and PSEAH policy and procedures, and conduct yourself consistent with those policies.

Qualifications & Experience

  • Comprehensive understanding of regular giving fundraising across F2F, Telemarketing, and Digital. Experience working as an account manager or in a similar role
  • Experience in managing projects and campaigns from concept to completion Experience working in a results-oriented environment and drawing meaningful conclusions from data
  • Experience in training and developing individuals and small groups

Desirable Experience & Qualifications

  • Experience in the not-for-profit sector, ideally International Development
  • Tertiary qualifications in Marketing, Business, Fundraising, or another relevant discipline
  • Up to date with the latest trends and best practices in Fundraising

Department: Regular Giving, Fundraising

Location: ChildFund Australia, Level 8, 162 Goulburn Street, Surry Hills NSW 2010

Employment: Full time

Reports to: Regular Giving Manager

Other Information: Must have full working rights in Australia.

Applications will be considered on a rolling basis, so please don’t hesitate to apply as soon as possible!

Please contact People & Culture via. [email protected] if you have any other questions about the role. You can view the full position description at https://www.childfund.org.au/work-with-us/

In line with our values, diversity of people and ideas is critical to our work and our success at ChildFund Australia. We strive for a team culture that is welcoming, inclusive and supportive. Childfund is an Equal Employment Opportunity (EEO) employer and strongly encourages people from all backgrounds, abilities, and identities to apply for any vacancies.

ChildFund Australia believes in a global community where children are safe and can reach their full potential. We take extensive steps to safeguard children in any work done by our people, i.e., our staff, volunteers and interns, supporters, partners, board members, ambassadors and suppliers. We strive to keep children safe through child safe practices, and rigorously ensure we prevent, oppose, and combat all exploitation and abuse of children and vulnerable people. As part of this commitment, all people working with us will undergo relevant background checks before joining ChildFund Australia.

Closing Date: Mar 31, 2023