The Adventist Development and Relief Agency (ADRA) Australia is seeking an experienced Relationships Manager on a full-time basis, who is passionate about developing and nurturing relationships to have maximum impact towards our purpose to serve humanity so all may live as God intended.

About us

The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church.  As part of the global ADRA network which reaches into more than 118 countries, we are motivated by our faith, to enable people and communities in Australia, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.

What will you do? 

Some of the duties include:

• You will work within the Supporter Engagement team and  are responsible for identifying and delivering a pipeline of major donors ($5k+) and nurturing existing supporters to maximise retention and donations.
• Accountable for maintaining relationships with current bequest individuals and growing the program.
• Living out our values of Connected, Courageous and Compassionate in all interactions with others.

Essential Criteria 

• Commitment to the purpose of ADRA, and to the achievement of our overall strategy and priorities with demonstration of our ADRA values and desired team culture lived out in all aspects of work practice;
• Willingness to work within a Christian ethos with conduct that is respectful of the beliefs and practices of the Seventh-day Adventist Church when in the workplace or otherwise representing ADRA Australia;
• Tertiary qualifications in relevant discipline or demonstrated transferable skills in a similar role. 5+ years’ experience in sales, business development, account management, fundraising and / or not-for-profit sector. Strong relational and influencing skills, innovative strategic and problem-solving thinking, to achieve desired outcomes.
• Proficiency in Microsoft Office with confidence in data management in various software programs with accuracy and confidentiality.
• Demonstrated capacity to work consultatively and collaboratively with internal, external and international stakeholders of various backgrounds, cultures and ages and communicate effectively;
• Demonstrated church and government relationship building and networking skills;
• A passion for social justice and sustainable development with a coherent understanding of the causes and mechanisms which create injustice and poverty;
• Ability to travel within Australia.
• Ability to easily build rapport and collaborate with people from various backgrounds, including social, economic, cultural backgrounds;
• Excellent interpersonal and relationship building skills focused on providing exceptional donor and supporter care;
• Excellent verbal, written and presentation skills.
• Success in making unsolicited calls and developing cultivation and solicitation strategies.
• Ability to research and qualify prospects; negotiate, present and articulate a case for support; and attract donations through a donor centered approach.
• Demonstrated ability to deliver on income and activity based KPI’s.
• Demonstrated project management and time management skills including ability to set priorities and work to deadlines.
• Ability to track, analyse and report on progress towards goals.

Desirable Criteria

• Proven ability to contribute to the continuous improvement of processes and procedures that are fit-for-purpose, and compliance with overarching protocols.

Benefits:

• Hybrid office and remote working model
• NFP salary packaging options, plus meals and entertainment benefits
• Employee Assistance Program

How to Apply

The Job Description that will give you more specific information on this exciting and challenging role can be found at https://www.adra.org.au/work-with-us.

To apply, candidates should address the selection criteria in their application letter providing examples of past experiences and qualifications. Please forward your application letter, resume and the completed Employment Application form along with the names of three work related referees to: [email protected].

If you have questions or need further information, please contact:
Gianina Coutts, Human Resources Coordinator for ADRA Australia,
Phone +61 2 9473 9525 or email: [email protected]

ADRA Australia is a child safe, PSEAH committed and inclusive EEO employer.

The successful applicant will have the legal right to live and work in Australia at the time of application.

ADRA Australia reserves the right to fill this position at its discretion at any time.