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Senior Operations Officer

DT Global |
ACFID Member: 0
Location: Remote / Work From Home
Sub location(s): Melbourne
  • Full-time opportunity for 12 months with the option to extend.
  • Remote role, with an allowance provided to establish your home office.
  • Applicants from this position may be used to establish a merit list for similar roles in other Pacific Island Countries.

The Australia-Pacific Partnerships Platform (The Partnerships Platform) is looking for motivated and skilled international development professionals who are keen to make a difference. We seek passionate staff who work collaboratively to deliver ideas and advice that can help our Pacific Island Country partners meet their governance and stability goals. The Partnerships Platform is seeking an experienced and motivated Senior Operations Officer with a proven track record in developing and continuously improving operational systems and procedures for international development programs. The ideal candidate is a collaborative, respectful, flexible and resilient operations professional with a keen focus on customer service, continuous improvement, compliance and operational process review.

The areas of focus of the assignment are:

  • Developing, implementing, and monitoring operational policies and procedures to ensure delivery of Partnerships Platform approaches and outcomes, DT Global and DFAT requirements, and international best practices.
  • Taking ownership of the Platform’s Operations Manual and systems reforms as required, including documentation, and filing systems.
  • Working closely with the Finance and Systems Manager to transition the operations manual to an on-line/web-based format that integrates with the Platforms Management Information System.
  • Providing guidance and support to the Partnerships Platform Support Unit and Technical Personnel to ensure adherence to policies and procedures.
  • Leading and managing the internal operational process review functions of the Partnerships Platform, including developing and implementing the annual review plans and incorporating changes.
  • Developing and maintaining high level quality and accountability systems across the Partnerships Platform, including for personnel performance management, timesheets, leave tracking, technical reports, operational protocols and safeguards.
  • Ensuring that all Partnerships Platform activities are carried out in a safe and secure manner, and that appropriate risk management procedures are in place.

The position is offered as a 12-month contract with the possibility of extension. This is a remote, work from home position, with access to office space in some locations including Suva, Port Moresby, Canberra, Melbourne and Brisbane. Flexibility of hours will be considered. We welcome applicants from all locations and encourage people of the Pacific to apply.

Click on the link or copy and paste it to access the full Terms of Reference for this position: https://bit.ly/SeniorOperationsOfficerAP3

About the Australia-Pacific Partnerships Platform

The Australia-Pacific Partnerships Platform is an Australian Government initiative funded by the Department of Foreign Affairs and Trade (DFAT) and managed by DT Global. It provides Pacific Island Countries with a suite of flexible, fit-for-purpose options that support broad governance and stability development outcomes.

Services provided by the Partnerships Platform include recruitment, procurement, grants, monitoring and evaluation, research and training, advisory support, and program design and management. Being a demand driven program, our partners identify the sectors in which this support is required, to date this has included climate change, strengthening public financial management systems, infrastructure, governance, economic growth education and social inclusion.

About You

You are a highly experienced senior operations professional with a strong background in international development. You have a proven track record of applying project management methodologies in a development context and possess a deep understanding of donor regulations and compliance requirements. You have a demonstrated ability to develop and implement policies and procedures that ensure high-quality program delivery.

You will have excellent leadership, communication, and analytical skills, and be able to work collaboratively with remote teams from diverse cultural and professional backgrounds. You are comfortable working in an adaptive way, where practice informs policy, and change is constant. You can manage multiple tasks and competing priorities while maintaining a strong commitment to quality, accountability, and learning.

You will be required to demonstrate a strong understanding of, and commitment to Gender Equality, Disability and Social Inclusion (GEDSI), child protection and the Prevention of Sexual Exploitation Abuse and Harassment (PSEAH), anti-corruption and other DFAT safeguarding policies.

Other Information

Amendments to the position’s terms of reference may be made during the period of engagement as required.

The Partnerships Platform is committed to increasing the pool of Pacific Islander, Aboriginal and Torres Strait Islander expertise. Suitably qualified people of the Pacific, Aboriginals or Torres Strait Islanders are strongly encouraged to apply.

We welcome and encourage applications from people of all backgrounds and abilities, including LGBTQIA+, women, gender diverse, neurodiverse and people of different abilities.

We can make adjustments during the recruitment process for people with a disability. If required, please contact our recruitment team via email at recruitment @ auspacpartnerships.com.au to discuss how we can support you.

How to Apply 

We welcome your interest in joining the Australia-Pacific Partnerships Platform. Please ensure you review the Terms of Reference before applying (click the link or copy and paste it into your browser): https://bit.ly/SeniorOperationsOfficerAP3

To submit your application, kindly click on the ‘Apply Now’ button and ensure you upload your resume as part of the application process. You will also be required to provide a response in 160 words or less, to explain why you believe you are the ideal candidate for this position.  Please note that we will only accept applications submitted through the online portal.

APPLICATIONS CLOSE Sunday, 24 September 2023 at 11:59 pm AEST

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted. Applicants may be contacted to establish a merit list for similar roles in other Pacific Island Countries.

About DT Global

DT Global is driven by a fundamental commitment to one goal: to work in partnership with communities, governments, and the private sector to deliver innovative, data-driven solutions that transform lives beyond expectations. DT Global—launched in 2019—is built on legacy companies AECOM International Development’s Services Sector, Development Transformations, IMC Worldwide, and Cardno International Development. To fulfil its profit-for-purpose mission, DT Global is a key donor to the DT Institute, an independent not-for-profit organization, in support of DTI’s efforts to test new ideas or expand on donor partner priorities with the aim to improve as many lives as possible.

Our global team of almost 2,500 staff and experts work in over 100 countries. We aim to maximize sustainable development impact across a wide range of practice areas, including Conflict Prevention, Stabilization & Transition; Economic Growth; Environment & Infrastructure; Governance; and Human Development. We meet communities where they are on the development spectrum and help them move to where they want to be. Together, we bring over 60 years of experience, relationships, and technical excellence to improve lives around the world on behalf of our partners, clients, and stakeholders.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal-opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.

Closing Date: Sep 24, 2023

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