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Join the ACFID Team! Now hiring a part-time Information Management Officer

Jan 19, 2023 | ACFID News, News

ACFID 2022-23 Supplementary Federal Budget Analysis

Are you an up-and-coming superstar interested in the international development sector and have some IT and/or admin experience?

ACFID is currently seeking an Information Management Officer part-time (0.6 / 0.8 FTE) for an immediate start to help with generic level 1 ICT support, in-house requests, front-of-house administration, and support in the launch of our digital transformation project.  This role is for an initial period of 3 months, with the possibility for extension for the right candidate. This role would be particularly suited to someone in university studying international relations or development studies, interested in learning more about the sector and gaining exposure to the inner workings of Australia’s peak body for international development organisations.

 

Roles and Responsibilities:

  • Generic level 1 ICT support – Account creation, password resets, hardware trouble-shooting. Responding to minor issues like password resets, cable-juggling, basic IT trouble-shooting, and escalation to external IT provider as required
  • Triage incoming support requests related to CRM launch from internal and external stakeholders and coordinate with project team to resolve or escalate these as needed.
  • Post go-live technical support and internal implementation of Dynamics 365 CRM.
  • Limited front of house administration: Monitoring organisation shared mailboxes and providing simple but timely responses or escalation where appropriate.
  • Support to project team: contribute to the development of organisational processes, systems and policies related to ACFID’s digital transformation to support their ongoing use.
  • General administration support.

 

Skills Required

  • Certificate level qualifications in IT, admin or related field.

For more information or a confidential chat, please call 02 6285 1816

About

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Annual Report 2021-22

Reporting on ACFID’s activities to ensure transparency and accountability

ACFID

ACFID is the peak body for Australian NGOs involved in international development and humanitarian action.

Our PARTNERSHIPS

ACFID works and engages with a range of strategic partners in addition to our members.

GOVERNANCE

ACFID is governed by its Board, ACFID Council, and various expert and governance committees.

Members

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Conference 2022

HEALTHY PLANET, HEALTHY COMMUNITIES.

Acting with evidence, equity and inclusion for a resilient future.

Meet our Members

The ACFID membership is comprised of Australian NGOs that actively work in the international aid and development sector.

Become a member

Joining ACFID means joining an experienced and powerful mix of like-minded organisations committed to good international development practice.

Membership types & fees

ACFID has two types of organisational membership: Full Membership and Affiliate Membership.

State of the Sector

The State of the Sector Report provides a comprehensive and robust analysis of the state of the Australian aid and development sector.

NGO Aid Map

ACFID’s NGO Aid Map allows the Australian public and stakeholders to explore the work of ACFID Members around the world.

Development Practice Committee

The DPC is an expert advisory group of development practitioners leading good practice within the sector.

Our Focus

Budget Analysis

Federal Budget 2022 Analysis

Facts and figures on how aid is presented in this year’s annual budget

Strategic Plan

ACFID prioritises a robust response to climate change and pressure on civil society in developing countries, as well as other key priorities.

Emergency Aid

ACFID Members provide vital life-saving assistance in the immediate aftermath of an emergency.

Climate Change

Action on climate change is one of ACFID’s highest priorities, as it is an existential threat to humanity and our development.

Civil Society

Civil societies are a cornerstone of regional stability and ensure that the voices of the marginalised are heard.

Supporting NGOS

Supporting NGOs as Valuable Partners.

Inclusive & locally led development

Walking the talk on inclusive development.

Humanitarian Action

Taking humanitarian action for those in greatest need.

Elevating Development

Elevating Development to the Heart of Australia’s International Engagement.

PSEAH

Improving standards, practice and culture to prevent and respond to sexual exploitation, abuse and harassment.

Code of Conduct

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2022-23 ACFID Code of Conduct Review

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Code of Conduct

The Code is a voluntary, self-regulatory industry code of good practice.

About the Code

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Overview and practical resources, and examples to support the implementation of the Code.

Spotlight on the Code

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Compliance

This section outlines the responsibility to be taken by each Member to ensure compliance with the Code.

Complaints Handling

How to make a complaint and information on the Code’s independent mechanism to address concerns relating to an ACFID Members’ conduct.

Other Standards

Mapping the Code with other professional standards and principles in the humanitarian and aid sector in Australia and internationally

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