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Annual Report 2022-23

Reporting on ACFID’s activities to ensure transparency and accountability


ACFID is the peak body for Australian NGOs involved in international development and humanitarian action.


ACFID works and engages with a range of strategic partners in addition to our members.


ACFID is governed by its Board, ACFID Council, and various expert and governance committees.


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Conference 2023

disruptive dynamics, inspired ideas

18-19 October 2023

Meet our Members

The ACFID membership is comprised of Australian NGOs that actively work in the international aid and development sector.

Become a member

Joining ACFID means joining an experienced and powerful mix of like-minded organisations committed to good international development practice.

Membership types & fees

ACFID has two types of organisational membership: Full Membership and Affiliate Membership.

State of the Sector

The State of the Sector Report provides a comprehensive and robust analysis of the state of the Australian aid and development sector.

NGO Aid Map

ACFID’s NGO Aid Map allows the Australian public and stakeholders to explore the work of ACFID Members around the world.

Development Practice Committee

The DPC is an expert advisory group of development practitioners leading good practice within the sector.

Our Focus

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Federal Budget 23-24 Analysis

Facts and figures on how aid is presented in this year’s annual budget

Strategic Plan

ACFID prioritises a robust response to climate change and pressure on civil society in developing countries, as well as other key priorities.

Emergency Aid

ACFID Members provide vital life-saving assistance in the immediate aftermath of an emergency.

Climate Change

Action on climate change is one of ACFID’s highest priorities, as it is an existential threat to humanity and our development.

Civil Society

Civil societies are a cornerstone of regional stability and ensure that the voices of the marginalised are heard.

Supporting NGOS

Supporting NGOs as Valuable Partners.

Inclusive & locally led development

Walking the talk on inclusive development.

Humanitarian Action

Taking humanitarian action for those in greatest need.

Elevating Development

Elevating Development to the Heart of Australia’s International Engagement.


Improving standards, practice and culture to prevent and respond to sexual exploitation, abuse and harassment.

Code of Conduct

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2022-23 ACFID Code of Conduct Review

The ACFID Code of Conduct is periodically reviewed to ensure it continues to reflect good practice and the needs of ACFID and its members.

Code of Conduct

The Code is a voluntary, self-regulatory industry code of good practice.

About the Code

Find out more about the Code of Conduct and how it operates.

Good Practice Toolkit

Overview and practical resources, and examples to support the implementation of the Code.

Spotlight on the Code

Provides a thematic ‘deep dive’ into each of the nine Quality Principles in the Code


This section outlines the responsibility to be taken by each Member to ensure compliance with the Code.

Complaints Handling

How to make a complaint and information on the Code’s independent mechanism to address concerns relating to an ACFID Members’ conduct.

Other Standards

Mapping the Code with other professional standards and principles in the humanitarian and aid sector in Australia and internationally

Home 5 JOBS 5 Communications & Fundraising Coordinator

Communications & Fundraising Coordinator

Mercy Works Ltd |
ACFID Member: 1
Location: NSW
Sub location(s): Parramatta

About Us
Established in 2000, Mercy Works is the development arm of the Sisters of Mercy in Australia and Papua New Guinea. Our organisation partners with vulnerable communities and local organisations both domestically and in the Asia Pacific region to build capacity, dignity, and self-reliance. Our Vision: ‘Mercy – Walking together. Changing lives.’ We are dedicated to partnering with the most vulnerable, working towards opportunity, dignity, and self-reliance. Our Mission: Following the tradition of Catherine McAuley, we are a community development organisation with a particular focus on women and children. Our values, which underpin all our efforts, are mutuality, integrity, compassion, and justice.

About the Role
This Communications and Fundraising Coordinator position offers you an exciting opportunity to truly make a difference in the lives of women and children in vulnerable communities. You will be contributing to the success of delivering the vision through developing and promoting Mercy Works. You will play a crucial role in providing consistent brand messaging and strategy through various mediums/platforms to help realise Mercy Works’ vision. Working closely with the Executive Director, you will ensure that Mercy Works’ vision is effectively shared with current and potential partners and stakeholders.

Responsibilities Include:
• Developing and coordinating the communication, fundraising and engagement plan.
• Coordinating the production and distribution of corporate communications via print, electronic, and social media.
• Coordinating the implementation of community education and engagement events, including giving oral presentations to our supporters/donors.
• Recording and reporting the outcomes of communication and engagement activities at appropriate levels of the organisation.
• Articulating and presenting Mercy Works’ vision, mission, and progress through effective storytelling presentations to groups and schools.
• Contributing to the overall performance of Mercy Works by leading by example, demonstrating professional conduct, utilising knowledge and experience effectively, and embodying Mercy’s mission and values.
• Ensuring a safe working environment by taking accountability for your actions and complying with the organisation’s WHS policies and procedures.

Working Hours: This position is for 30 hours per week over four days, based in the Mercy Works Office in Parramatta, NSW.

Your Skills and Attributes
To be considered for this role, you should possess the following qualifications and qualities:
• A degree qualification in communications and marketing, and/or education, with experience in managing a diverse communications and engagement portfolio.
• Contemporary knowledge and demonstrated experience in designing and executing communication, fundraising, and engagement strategies and campaigns.
• Demonstrated ability to communicate in various written and oral styles, including content creation and community development and educational presentations.
• Ability to work across various channels, including email, social media, search, display, YouTube, websites, print, and mail.
• The ability to articulate and present Mercy Works’ vision, mission, and progress through effective storytelling presentations to groups and schools.
• Proven ability to work productively in a cross-functional team environment.
• A strong commitment and personal alignment with Mercy’s mission, vision, and values.
• A willingness and ability to travel, within Sydney and interstate, when required.
• Must have the right to work in Australia.
• Experience in a fundraising coordinator role with proven demonstrated success.
• Computer, software, and database literacy, preferably eTapestry fundraising platform.

Safeguarding Commitment
Mercy Works is committed to creating a culture of safety and respect for all, prioritising the well-being of all children and adults at risk with whom we have contact. As a staff member, you will be expected to take all reasonable steps to ensure the protection of these individuals and comply with our safeguarding policies and procedures, including reporting any suspicions and allegations of abuse.

Other Details
Mercy Works is a Public Benevolent Institution Employer (PBI), offering employees a remuneration package with tax benefits, including salary packaging. The successful applicant will be required to complete and maintain a clear National Police Criminal History Check and Working with Children Check. A current Driver’s Licence is required.

How to Apply
If you are a passionate individual committed to the Mercy ethos and seeking your next career opportunity, we would love to hear from you. Please review the Position Description at https://www.mercyworks.org.au/job-opportunities. Applications that do not include a cover letter which shows you have researched the Mercy Works organisation and understand the Position Description will not be considered.

Application Process:
Please email your cover letter and resume to [email protected] or contact the Executive Director, Sally Bradley RSM, at 02 9564 1911 for further discussion. Applications close on 18 August 2023 – early applications are welcome, and an initial phone conversation will follow. Interviews will be held on 24 August 2023, and ideally, the successful applicant will be available to begin in September 2023. Join us in making a positive impact on the lives of vulnerable communities and contribute to a more compassionate and just world. Apply now and become a valued member of the Mercy Works team!

Closing Date: Aug 18, 2023