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Gift in Wills Relationship Specialist

The Fred Hollows Foundation |
ACFID Member: 1
Location: NSW | Remote / Work From Home
Sub location(s): Sydney
  • Full time, Permanent Role based in Sydney.
  • Flexible work from home arrangements available, no mandated days in the office!
  • Do you want to do work that really matters? Help us end avoidable blindness.

The Foundation is an international development organisation working to prevent blindness and restore sight.  We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. Over 30 years The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as in Australia. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health.


The Foundation is also proud to announce that we were awarded the Employer of Choice Award (Public Sector and NFP) at the 2022 Australian HR Awards.

The Gift in Wills Relationship Specialist is accountable for the stewardship of our bequest donor pipeline. The role includes strategic planning and operational delivery of the Gifts in Wills stewardship program for this highly valuable donor segment, which is integral to the sustainable future income and alignment of The Foundation’s strategic framework.

You will be someone with exceptional relationship building and management experience who can relate sensitively to people and engage with a mature audience. You will also have experience in managing a pipeline demonstrated though your gift in wills, philanthropy, mid value, or corporate sector experience. Furthermore, you will have highly developed written and verbal communications skills, and you’ll be able to work effectively with a high degree of accountability, self-motivation and initiative.


  • Working with the Head of Legacy Giving to develop a stewardship donor program to build relationships with bequest supporters that drives movement within the donor pipeline.
  • Proactively engage with current and prospective bequest supporters through various channels, engaging in conversations around bequests and their impact
  • Lead the development and implementation of the recognition and impact program for core bequest donors.
  • Collaborate with the wider DM team to create and deliver communication to core bequest donors that inspire increased engagement, retention, and value.
  • Work with the bequest team and key internal stakeholders across the wider DM team to support a multi-channel marketing approach for our supporters to ensure the delivery of personalized targeted activities.


  • Proven experience in a similar role or in relationship orientated role
  • Proven experience of leading a program and co-developing strategic direction
  • Experience in developing engaging and inspirational donor communications
  • Proven experience in interpreting data on donor/customer behaviour to inform strategy
  • Experience working with marketing/fundraising databases

How we recognise your contribution 
Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you. Including:

  • Generous salary packaging – we provide access to not-for-profit salary packaging options, which will increase your take home pay, we also offer 17.5% annual leave loading.
  • Flexible work environment – we focus on output, not hours and enable you to prioritise your health and wellbeing.
  • Generous leave allowances – we offer Paid parental leave; 5 days bonus leave every year; an annual Foundation-wide “Me Day”, birthday leave; and time off for culturally significant/ceremonial leave.
  • Ongoing commitment to your continuous learning and career development – through tailored leadership and professional development programs, access to LinkedIn Learning and focused development conversations.


To find out more about our benefits click here

Please apply directly via the “Apply” Button, please include a CV and Cover Letter. Should you have any questions regarding the opportunity please reach out to our Talent Acquisition Team at [email protected]  for a confidential conversation. Kindly note that CVs will not be considered through this email address.


Applications Close: Sunday the 14th of April 2024


Aboriginal and Torres Strait Islander people are encouraged to apply for this position.
The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work.  Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.


Please note: We will not be accepting CV’s via agencies for this role. 

Closing Date: Apr 14, 2024