At Oxfam Australia, we believe all lives are equal and no-one should live in poverty. We are a member of Oxfam International, a global confederation working with partners and local communities in 87 countries.
Would you like to join this global movement of people working together to eliminate the inequalities that keep people in poverty?
We are currently seeking an enthusiastic and committed person to fill the role of Supporter Data Analyst in the Supporter Experience team at Oxfam Australia. The Supporter Experience Team exists to champion a supporter-centric approach to fundraising by developing an understanding of what matters most to supporters, representing supporters’ views within the organisation, and by championing supporter needs.
Exceptional opportunity to join Oxfam Australia’s Supporter Experience Team
12 months, Full Time, 35 hours per week
Why you will love working at Oxfam
As part of the Supporter Experience team, you will use your skills, qualifications, lived experience and initiative to tackle inequality and fight poverty. Your lived experience and initiative are essential because it’s not all about the key selection criteria.
Research shows that women will only apply for a job if they meet 100% of the selection criteria, while men will apply if they meet an average of 60%. We understand that life teaches us so much, so if you don’t meet all the criteria but just know that you have what it takes, then please apply.
As a Supporter Data Analyst, your main focus will be developing Oxfam Australia’s ability to effectively target and message its supporters. This will involve working with the Digital and Direct Marketing teams to understand campaign goals, collaboratively developing audience targeting strategies, and writing target list extraction scripts. It will also mean working to improve the methods that we use to make these targeting decisions by improving the quality of the data that is used to develop target audiences, building reporting and analytics to assess the success of previous campaigns, and working to build out analyses and predictive analytics to support future campaigns. As a part of the Supporter Experience team, this will also mean working with the other members of the team to understand our supporters and using this information to inform and improve our engagement strategy.
You will work closely with the Supporter Insights and Analytics Manager, the head of Supporter Experience, and other key stakeholders on other projects as required.
Desired Skills and Experience
A little about you (the key selection criteria)
To be successful in this role you will have:
Demonstrated experience and expertise analysing large and complex datasets
Knowledge of SQL and at least one scripting language like R or Python
The ability to identify and drive process improvement opportunities in a technical environment
The capacity to work both independently and collaboratively with a mix of technical and non-technical stakeholders on technical data projects
Experience working with data visualisation tools (such as Tableau), and presenting insights to business users in an understandable and engaging manner
We can offer you
A base salary of $83,753 plus superannuation, superior leave benefits and access to generous non-for-profit salary packaging program (up to $18,450 of your salary tax-free).
The opportunity to use your talents and expertise to make a positive impact around the world.
We value flexibility and seek to support our people to work in ways that meet their work/life commitments and support their wellbeing.
Our culture is shaped by our values, which reinforce what we care about and how we do things, not just what we do. Our five core values of Accountability, Empowerment, Equality, Inclusiveness and Sustainability drive everything we do at Oxfam.
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. We are committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Therefore, our people are required to comply with the One Oxfam Child Safeguarding and Protection from Sexual Exploitation and Abuse policies and sign the Oxfam Australia Child Safeguarding and One Oxfam Employee Codes of Conduct.
How to Apply
Complete the online application form, then, as three separate documents, upload:
a cover letter that tells us how your professional history and lived experience makes you the right candidate.
your response to the selection criteria outlined in the advertisement.
Applications close on 25 May 2023.
Our people are at the heart of everything we do. We care deeply about creating a safe and inclusive workplace where our people feel valued, respected and impowered. We are committed to providing equal opportunities and encourage applicants with personal experience of the forms of injustice we seek to address to apply for opportunities at Oxfam Australia.
Applicants will be required to show proof of their right to work in Australia with the subject to satisfactory clearance of a Police Records Check, and Counter Terrorism and Aid Diversion Check.
We give priority to protecting the health, safety and wellbeing of our people, supporters, and the communities we work with. If successful you may be required to provide evidence of your COVID-19 vaccination or approved medical contraindication prior to commencing employment with Oxfam Australia.