Exciting opportunity to join Oxfam Australia’s Supporter Experience Team.
Permanent, Full-time, 35 hours per week
Melbourne based
About Us
At Oxfam Australia, we believe all lives are equal and no-one should live in poverty. We are a member of Oxfam International, a global confederation working with partners and local communities in 87 countries.
Would you like to join this global movement of people working together to eliminate the inequalities that keep people in poverty?
We are currently seeking an enthusiastic and committed person to fill the role of Supporter Research Lead in the Supporter Experience Unit at Oxfam Australia. The Supporter Experience Unit exists to champion a supporter-centric approach to fundraising by developing an understanding of what matters most to supporters, representing supporters’ views within the organisation, and by championing supporter needs.
Why you will love working at Oxfam
As part of the Supporter Insights and Analytics team, you will use your skills, qualifications, lived experience and initiative to tackle inequality and fight poverty. Your lived experience and initiative are essential because it’s not all about the key selection criteria.
Research shows that women are less likely to apply for a job than men if they don’t meet all of the selection criteria. At Oxfam, we understand that life teaches us so much, so if you don’t meet all of the criteria but know that you have what it takes, then please apply.
The Role
The Supporter Research Lead is a key senior position in the Supporter Insights and Analytics Team. As the Supporter Research Lead, you will play a pivotal role in the development and execution of essential research activities required to better understand supporter behaviour, enhance supporter activation, and drive Oxfam Australia’s Supporter Centric culture. You will act as an internal consultant, leading the development, execution, and implementation of supporter research activities to optimise and guide the organisation’s supporter engagement activities in collaboration with the Supporter Insights and Analytics team.
The position requires a high level of technical ability (e.g., proficiency in SQL and at least one other scripting language like R or Python, knowledge of good data management practices and statistical modelling), and experience leading results driven research projects in a complex organisational environment.
In the Supporter Insights and Analytics team, we put a premium on developing an accurate understanding of our audience, knowing how we can use data, research, and analytics to make better, evidence-based, decisions. This role is instrumental not just in leading some of the work required to achieve these goals, but also in advising how best we can utilise our resources to make the greatest positive impact on the way that Oxfam Australia’s fundraising group operates.
A little about you (the key selection criteria)
To be successful in this role you will have:
Demonstrated experience independently leading research on human behaviour (e.g., market research, economics, or behavioural science research)
The ability to clearly communicate research findings and connect research outputs to practical outcomes
Proficiency in SQL and at least one other scripting language like R or Python
A high degree of emotional intelligence and humility
We can offer you
A base salary of $108,844 plus superannuation, superior leave benefits and access to generous non-for-profit salary packaging program (up to $18,450 of your salary tax-free).
The opportunity to use your talents and expertise to make a positive impact around the world.
We value flexibility and seek to support our people to work in ways that meet their work/life commitments and support their wellbeing.
Cultural leave
Superannuation matching
Our culture is shaped by our values, which reinforce what we care about and how we do things, not just what we do. Our five core values of Accountability, Empowerment, Equality, Inclusiveness and Sustainability drive everything we do at Oxfam.
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. We are committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Therefore, our people are required to comply with the One Oxfam Child Safeguarding and Protection from Sexual Exploitation and Abuse policies and sign the Oxfam Australia Child Safeguarding and One Oxfam Employee Codes of Conduct.
How to Apply
Complete the online application form, then, as three separate documents, upload:
a cover letter that tells us how your professional history and lived experience makes you the right candidate.
your CV.
your response to the selection criteria outlined in the advertisement.
Our people are at the heart of everything we do. We care deeply about creating a safe and inclusive workplace where our people feel valued, respected and impowered. We are committed to providing equal opportunities and encourage applicants with personal experience of the forms of injustice we seek to address to apply for opportunities at Oxfam Australia.
Applicants will be required to show proof of their right to work in Australia with the subject to satisfactory clearance of a Police Records Check, and Counter Terrorism and Aid Diversion Check.
We give priority to protecting the health, safety and wellbeing of our people, supporters, and the communities we work with. If successful you may be required to provide evidence of your COVID-19 vaccination or approved medical contraindication prior to commencing employment with Oxfam Australia.
