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Good Practice Toolkit

Commitment 4.4:
We reflect on, share and apply results and lessons with stakeholders.

Compliance Indicators

Compliance with the Commitments will be assessed against the following Compliance Indicators. All of the applicable Compliance Indicators must be met by every ACFID Member to be considered compliant with the Code. Each of the Compliance Indicators has one or more compliance Verifiers. Verifiers are the description of evidence that is required to substantiate compliance with each Compliance Indicator. Guidance is also provided.

4.4.1 Members disseminate information about results and lessons to primary stakeholders, partners and donors.

  • Policy, statement or guidance document which commits members to the dissemination of information about results and lessons to primary stakeholders, partners and donors. 
  • Evidence of consistent dissemination of information and results on website. 

Guidance

You could disseminate information through: structured feedback sessions with partners and communities and other stakeholders in-country and with your own staff; publication of evaluation reports or findings in newsletters; presentation of results and lessons at public conferences or meetings; and through your website.

Dissemination of information on your website could include: publication of evaluation reports with both positive and negative findings; findings of research; or outcomes of reflections processes.

4.4.2 Members reflect on and learn from results and lessons in order to inform and improve practice.

Documented process or evidence of consistent reflection on results and lessons and how these are used to inform and improve practice. 

Guidance

Your approaches could include: sharing of evaluation reports and findings with partners and other staff; scheduled, and resourced meetings or workshops bringing together key staff and partners, providing the time and space away from day to day work, to systematically discuss results challenges and learnings; the establishment of a shared data base capturing data and lessons.

Good Practice Indicators

The following Good Practice Indicators describe a higher standard of practice than that set out in the Compliance Indicators. While Members do not need to meet the Good Practice Indicators to be considered compliant with the Code, they will self-assess against these indicators once every three years. This provides a clear pathway for Members to strengthen and improve practice over time.

  • Multi stakeholder learning events (This may include conferences, workshops, presentations, etc) are hosted and/or engaged with. 
  • A yearly schedule of reflection and learning events is in place. 
  • Mechanisms are in place to ensure findings are shared and feedback is sought from primary stakeholders in accessible ways.

Good Practice Guidance

Here are some practical suggestions for your organisation to further deepen and improve practice over time.

Organisational

  • Prepare information about results and lessons, in accessible formats and languages to ensure authentic accessibility to all stakeholders.
  • Jointly define with your partners and other stakeholders what success or progress will look like and how it will be assessed and measured. This could involve defining indicators and targets or could be done in a more open-ended manner.
  • Establish monitoring and evaluation systems that regularly and systematically include the participation and leadership of partners, community members and other critical stakeholders
  • Consider including staff from other partner organisations or projects in evaluation teams to enable peer learning and sharing.
  • Present findings and seek feedback in an accessible and appropriate way to your stakeholders. This may require summaries of research or evaluations to be translated into local languages.
  • Organise events or opportunities for stakeholders and staff to reflect on lessons learned and explicitly incorporate those lessons into forward planning.
  • Maintain a data base of learnings which is searchable and can be accessed by staff in their roles designing future projects.
  • Ensure that project visits, evaluations and research trips include debriefing times with local stakeholders and partner staff to present findings, and receive feedback.
  • Schedule and resources regular staff meetings/ partner meetings for the structured discussion of results and findings.
  • Schedule and resource community sessions to share results and findings. 

ACFID Resources

AVI Statement on Transparency

This resource is Australian Volunteers International's Transparency policy. This is suitable for all organisations as an example document on organisational requirements for disseminating information about results and lessons to primary stakeholders, partners and donors. This is relevant to the Code because it evidences AVI's commitment in practice.

Brien Holden Foundation: TRANSPARENCY POLICY

This resource is Brien Holden Foundation's Transparency policy. This is suitable for all organisations as an example document on organisational requirements for disseminating information about results and lessons to primary stakeholders, partners and donors. This is relevant to the Code because it evidences AHF's commitment in practice.

BTO Communications Policy

This resource is Beyond The Orphanage's Communication policy. This is suitable for all organisations as an example document on organisational requirements for disseminating information about results and lessons to primary stakeholders, partners and donors. This is relevant to the Code because it evidences BTO's commitment in practice. It also includes a detailed section on informed consent.

CBM Australia: Learning from evaluations of our projects

This resource presents insights from a meta-evaluation conducted by CBM Australia on 26 projects completed between 2015 and 2017, with a focus on 19 projects supported by the Australian Government's Australian NGO Cooperation Program (ANCP). It highlights lessons learned regarding design, monitoring, evaluation, and learning (DME), showcasing practice examples for maximising sustainability and facilitating change.

Evidence-Based Practice: What’s Next?

This resource is a set of practical advice and notes from an online network event between the RDI Network and the International Development Contractors Community (IDCC). The event was about navigating the challenges of demonstrating real-world impact and reaching goals in a post-COVID-19 world, particularly within the context of tighter budgets and increased competition for grants and consultancies. It features insights from a panel of experts including representatives from Abt Associates ...

What to learn from evaluations

This resource deconstructs the 'why need feedback' in development and humanitarian monitoring and evaluation. This resource list is suitable to emerging to small organisations developing their process for gathering feedback from diverse stakeholders and creating accessible feedback loops. This is relevant to the Code because reflecting on and learning from results and lessons includes fair, legal, and culturally sensitive practices.
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Other Resources

Checklist for Building Organizational Evaluation Capacity

This resource is about building organisational evaluation capacity (ECB). It is a simple checklist for routinely incorporating evaluation into your organisation's activities. The checklist includes things like organisational context; power dynamics; long-term planning; purposeful socialisation; and peer learning structures. It is relevant to the Code by describing organisational enablers to document processes and consistent reflection for the purposes of improving practices.

Closing the Loop

This resource is about designing and implementing feedback mechanisms in humanitarian programs across the project cycle. This is suitable for all organisations delivering humanitarian aid. This is relevant to the Code by setting out practical steps to document the processes for consistent reflection on results and lessons with primary stakeholders to inform and improve practice in the context of ongoing humanitarian operations.

Communications monitoring, evaluation and learning toolkit

This resource is about monitoring and evaluating your organisation's communication efforts. This is suitable for organisations aiming to develop or enhance their communication strategies and outcomes. This is relevant to the Code because it emphasises the importance of disseminating information about results and lessons to primary stakeholders, partners, and donors effectively. It is also relevant to organisations seeking to improve their MEL practices and enhance transparency.

Communications Policy – Australian Himalayan Foundation

AHF shares its Communications Policy as an example of their organizational requirements when collecting and using information ethically (Commitment 6.2).

Reshaping monitoring, evaluation, and learning for locally led adaptation

This resource highlights the role of monitoring, evaluation, and learning (MEL) processes in locally led development (LLD). The framework discussed promotes local agency and effective, equitable adaptation. It is suitable for all organisations looking to develop MEL approaches that manage complexity, uncertainty, and context-specificity, particularly in locally led interventions. This supports this Commitment and QP1, QP2 and QP5.
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